All orders are delivered within 1-2 working days within the UK.

Yes, we deliver throughout mainland UK using trusted courier partners. Delivery charges, where applicable, are calculated at checkout.

Absolutely. Once your order has been dispatched, you'll receive a confirmation email with a tracking link so you can monitor your delivery.

If your order hasn't been processed for dispatch, we'll do our best to accommodate changes or cancellations. Please contact our customer support team as soon as possible after placing your order.

If all items are in stock, they'll usually be delivered together. If your order includes made-to-order items or products with different lead times, they may arrive separately.

If your order arrives damaged, please notify us within 48 hours of delivery and include photographs of the product and packaging. We'll arrange a replacement or suitable resolution as quickly as possible.

Yes. If you've changed your mind, you can return eligible items within our return period, provided they are unused, in their original packaging, and in a resaleable condition.

Made-to-order, customised, clearance, or installed products cannot usually be returned unless they are faulty or damaged on arrival. Please refer to our Returns Policy for full details.

Once we receive and inspect your returned item, your refund will be processed to your original payment method. Please allow 5–10 working days for the funds to appear, depending on your payment provider.

Our customer support team is here to help with product advice, orders, delivery updates, and after-sales support. Simply reach out via our contact page or email us, and we'll get back to you as soon as possible.